Province
Province of Lanao del Sur
Services 37
As its Citizen’s Charter lists them: what to bring, what it costs, how long it takes.
Health & medical care 5
Use of AmbulanceFee: NoneHealth & medical carePatientsFee: None
Get a provincial ambulance and driver to transport a patient; you provide the fuel.
What to bring
- Duly signed trip ticket
- Fee
- None
- Where
- Provincial Governor's Office
Free Medicine Assistance ServiceFee: None · Takes 30 MinutesHealth & medical carePatientsFee: None
Get a referral for free medicines when you bring a government doctor's prescription.
What to bring
- Doctor's prescription (must be from a Government Doctor or from Rural Health Unit)
- Fee
- None
- Processing time
- 30 Minutes
- Where
- Provincial Governor's Office
Medical Check-Up / ConsultationFee and time not statedHealth & medical carePatientsFee: —
See a provincial doctor for a check-up, diagnosis and prescribed medicines.
- Where
- Provincial Health Office
Dental ServicesFee and time not statedHealth & medical carePatientsFee: —
Get a dental examination and treatment from the provincial dentist.
- Where
- Provincial Health Office
Prenatal Check-UpFee and time not statedHealth & medical careWomenFee: —
Pregnant women get a prenatal examination, health advice and prenatal medicines.
- Where
- Provincial Health Office
Cash & social assistance 3
Financial Assistance ServiceFee: None · Takes 35 MinutesCash & social assistancePatientsFamilies in needFee: None
Get cash or a check from the Governor's Office to help with medical bills.
What to bring
- Medical Assistance Letter (addressed to the Governor)
- Medical Abstract
- Statement of Account
- Certificate of Indigency (from Barangay Captain)
- Brief Social Case Study Report (from MSWDO/LGU)
- Photocopy of ID
- Fee
- None
- Processing time
- 35 Minutes
- Where
- Provincial Governor's Office
Special Projects Assistance to LGU & NGOFee: NoneCash & social assistanceLocal governmentsFee: None
Local governments and NGOs can request provincial support for a project through a signed MOA.
What to bring
- Letter Request Resolution with Program of Works
- Fee
- None
- Where
- Provincial Governor's Office
Financial Assistance for RA 9208/9262 VictimsFee: None · Takes 5 Days, 1 Hour and 6 MinutesCash & social assistanceWomenChildrenFee: None
Victims of trafficking or violence against women and children get a cash assistance check.
What to bring
- Medical Certificate
- Case Study Report of MSWDO and PSWDO
- Certificate of Eligibility of MSWDO/PSWDO
- Police Blotter
- Fee
- None
- Processing time
- 5 Days, 1 Hour and 6 Minutes
- Where
- Provincial Planning and Development Office
Farming & fishing 2
Technical AssistanceFee: NoneFarming & fishingFarmersFisherfolkFee: None
Get field visits and farming or fisheries advice from provincial agriculture technicians.
What to bring
- Project Proposal / Letter Request
- Fee
- None
- Where
- Office of the Provincial Agriculturist
Financial AssistanceFee: NoneFarming & fishingFarmersFisherfolkFee: None
Get loans, planting materials or counterpart support for farming and fisheries projects.
What to bring
- Project Proposal / Letter Request / Resolution / Application Form
- Fee
- None
- Where
- Office of the Provincial Agriculturist
Permits, licences & accreditation 2
Issuance of Permits (Quarry, Sand and Gravel, Pebble-Picking, Guano, Gemstone-Gathering)Fee and time not statedPermits, licences & accreditationBusinessesCooperativesFee: —
Get a provincial permit to quarry, extract sand and gravel, or gather guano, pebbles or gemstones.
What to bring
- Application Form
- Clearance from the government agencies concerned that may be affected by the proposed project, or written permission from the land owner(s) and surface owner(s) of the area applied
- Survey plan of the area for extraction (Five blueprint copies and the original tracing plan of the area applied for duly signed and sealed by a Licensed Geodetic Engineer)
- Certified copy of Articles of Incorporation/Partnership/Association and By-Laws, if applicable, to be registered with PENRO
- Duly notarized Special Power of Attorney if application is filed by an agent or representative to be registered with PENRO
- Audited Financial Statement for Corporation/Partnership or Income Tax Return immediately preceding three (3) years for individuals, or credit lines
- Area Clearance (from MGB - Regional Office)
- Certificate Environmental Management and Community Relations Record (CEMCRR) (from MGB - Regional Office)
- Certificate of Lodging (from MRFC)
- Work Program
- Environmental Compliance Certificate (ECC) (EMB Region)
- Excise Tax Certificate (from the BIR) (for renewal of permits only)
- Certificate of Posting (from the concerned LGU's)
- Project Proposal (for Government Gratuitous Permit Application)
- Surety Bond except for Gratuitous and Exclusive Sand & Gravel
- Permit
- Verification Report (from PENRO)
- Other supporting papers as the concerned Regional Office/Provincial Mining Regulatory Board may require for the applicant may submit
- Where
- Provincial Environment and Natural Resources Office
Issuance of Transport Permit and Mineral Export PermitTakes 1 day, 10 minutesPermits, licences & accreditationBusinessesFee: —
Get a permit to transport minerals out of the province or export them abroad.
What to bring
- Application Form (from PENRO - MGDS) (2 copies)
- Photocopy (4 sets) of Mining/Quarry Permit
- Photocopy (4 sets) of Mineral products Purchase Order
- Photocopy (4 sets) of Delivery Receipt
- Photocopy (4 sets) of Sales Invoice
- Photocopy (4 sets) of BIR Official Receipt for Excise Tax payment for Mineral Products
- Photocopy (4 sets) of Registered Special Power of Attorney (if filed by a representative of the applicant)
- Processing time
- 1 day, 10 minutes
- Where
- Provincial Environment and Natural Resources Office (MGDS)
Documents & records 2
Provision/Release of Socio-Economic Data, Development Plans, Maps and Other DocumentsFee: None · Takes 28 MinutesDocuments & recordsGovernment officesResearchersStudentsFee: None
Get copies of the province's socio-economic data, development plans and maps.
What to bring
- Request Letter from the agency head stating the data requested addressed to the Provincial Planning and Development Coordinator
- Fill up request form and present valid ID for walk-in client
- Blank CD/DVD, USB
- Fee
- None
- Processing time
- 28 Minutes
- Where
- Provincial Planning and Development Office
Medical CertificatesFee and time not statedDocuments & recordsEveryoneFee: —
Get a medical certificate after a physical examination by the physician on duty.
- Where
- Provincial Health Office
Taxes, fees & payments 6
Payment of Real Property TaxFee: Basic (1% of the Assessed Value); SEF (1% of the Assessed Value)Taxes, fees & paymentsEveryoneFee: Basic (1% of the Assessed Value); SEF (1% of the Assessed Value)
Pay your yearly real property tax and get an official receipt.
What to bring
- Official Receipt (Last Payment)
- Statement of Accounts
- Tax Declaration
- Fee
- Basic (1% of the Assessed Value); SEF (1% of the Assessed Value)
- Where
- Provincial Treasurer's Office (Revenue Operations Division)
Payment of Transfer TaxFee: 50% of 1% of the Market Value or amount of sale whichever is higher; 25% Surcharge, 2% interest/mo. not to exceed 72% (after 2 mos. grace period) · Takes 37 minutesTaxes, fees & paymentsEveryoneFee: 50% of 1% of the Market Value or amount of sale whichever is higher; 25% Surcharge, 2% interest/mo. not to exceed 72% (after 2 mos. grace period)
Pay the transfer tax when property ownership changes hands.
What to bring
- Latest Tax Declaration
- Notarized Documents
- Official Receipt of Last Payment
- Fee
- 50% of 1% of the Market Value or amount of sale whichever is higher; 25% Surcharge, 2% interest/mo. not to exceed 72% (after 2 mos. grace period)
- Processing time
- 37 minutes
- Where
- Provincial Treasurer's Office (Revenue Operations Division)
Payment of Professional TaxFee: Bracket A: P500.00 (doctors, dentists, lawyers, architects, CPAs, engineers and similar); Bracket B: P400.00 (nurses, midwives and all other professions) · Takes 6 minutesTaxes, fees & paymentsWorkersFee: Bracket A: P500.00 (doctors, dentists, lawyers, architects, CPAs, engineers and similar); Bracket B: P400.00 (nurses, midwives and all other professions)
Licensed professionals pay their yearly professional tax and get an official receipt.
What to bring
- Updated/Renewed PRC License
- In the absence of PRC ID, Proof of Payment
- Fee
- Bracket A: P500.00 (doctors, dentists, lawyers, architects, CPAs, engineers and similar); Bracket B: P400.00 (nurses, midwives and all other professions)
- Processing time
- 6 minutes
- Where
- Provincial Treasurer's Office (Revenue Operations Division)
Payment of Franchise TaxFee: 50% of 1% of the Gross Receipts · Takes 11 minutesTaxes, fees & paymentsBusinessesFee: 50% of 1% of the Gross Receipts
Businesses with a franchise pay the provincial franchise tax.
What to bring
- Audited Financial Report of the previous year
- Annual Gross Receipts of the previous year
- Statement of Cash Receipts
- Fee
- 50% of 1% of the Gross Receipts
- Processing time
- 11 minutes
- Where
- Provincial Treasurer's Office (Revenue Operations Division)
Payment of Sand & Gravel, Guano, Quarry and Other Mineral ResourcesFee: Varies by kind of permit (e.g. Private Gratuitous P580; Government Gratuitous P460+; Pebble-Picking P1,680+; Industrial P9,550.00); see fee tables · Takes 10 minutesTaxes, fees & paymentsBusinessesCooperativesFee: Varies by kind of permit (e.g. Private Gratuitous P580; Government Gratuitous P460+; Pebble-Picking P1,680+; Industrial P9,550.00); see fee tables
Pay the permit fees and taxes for quarrying and mineral extraction.
What to bring
- Complete and approved documents from concerned agencies
- Fee
- Varies by kind of permit (e.g. Private Gratuitous P580; Government Gratuitous P460+; Pebble-Picking P1,680+; Industrial P9,550.00); see fee tables
- Processing time
- 10 minutes
- Where
- Provincial Treasurer's Office (Revenue Operations Division)
Payment of Annual Fixed Tax on Delivery Trucks and VansFee: Large Truck Php 500.00; Medium Trucks Php 300.00; Small Vans & Jeeps Php 200.00; Motorized Cycle Php 50.00; Annual Permit Fee Php 200.00; Sticker Fee Php 50.00 · Takes 9 minutesTaxes, fees & paymentsBusinessesFee: Large Truck Php 500.00; Medium Trucks Php 300.00; Small Vans & Jeeps Php 200.00; Motorized Cycle Php 50.00; Annual Permit Fee Php 200.00; Sticker Fee Php 50.00
Pay the yearly fixed tax on your delivery trucks, vans and motorcycles.
What to bring
- Previous O.R.
- Fee
- Large Truck Php 500.00; Medium Trucks Php 300.00; Small Vans & Jeeps Php 200.00; Motorized Cycle Php 50.00; Annual Permit Fee Php 200.00; Sticker Fee Php 50.00
- Processing time
- 9 minutes
- Where
- Provincial Treasurer's Office (Revenue Operations Division)
Venues, libraries & public information 16
Written Communications Tracking SystemFee: NoneVenues, libraries & public informationEveryoneFee: None
Submit a letter to the Governor and have it tracked, endorsed or referred to the right office.
What to bring
- Communication to be submitted to Governor
- Fee
- None
- Where
- Provincial Governor's Office
Information Assistance ServicesFee: None · Takes 7 MinutesVenues, libraries & public informationEveryoneFee: None
Fill out a form at the front desk and meet the Governor if available.
What to bring
- Get & fill out form from information desk
- Fee
- None
- Processing time
- 7 Minutes
- Where
- Provincial Governor's Office
Venue ReservationsFee: NoneVenues, libraries & public informationEveryoneFee: None
Reserve a provincial venue for your event.
What to bring
- Letter Request
- Get and fill-out form from the Receiving Clerk
- Fee
- None
- Where
- Provincial Governor's Office
Scheduling of Photo/Video CoverageTakes 30 minutesVenues, libraries & public informationEveryoneFee: —
Request a provincial photographer and videographer to cover your event.
What to bring
- Letter of Request
- Processing time
- 30 minutes
- Where
- Provincial Information Office
Request of Photos and Video ClipsTakes 2 hoursVenues, libraries & public informationEveryoneFee: —
Get copies of the province's photos and video clips on your own storage device.
What to bring
- Storage devices such as external hard drive, flash drive (USB)
- Processing time
- 2 hours
- Where
- Provincial Information Office
Request for Tarpaulin DesignTakes 1 weekVenues, libraries & public informationEveryoneFee: —
Get a tarpaulin layout designed by the Provincial Information Office.
What to bring
- Letter request and details needed for the design
- Storage devices such as external hard drive, flash drive (USB)
- Processing time
- 1 week
- Where
- Provincial Information Office
Request for Information, Education and Communication (IEC Design)Takes 1 weekVenues, libraries & public informationEveryoneFee: —
Get information and education materials designed by the Provincial Information Office.
What to bring
- Letter request and details needed for the design
- Storage devices such as external hard drive, flash drive (USB)
- Processing time
- 1 week
- Where
- Provincial Information Office
Request for Programme DesignTakes 1 weekVenues, libraries & public informationEveryoneFee: —
Get an event programme designed by the Provincial Information Office.
What to bring
- Letter request and details needed for the design
- Storage devices such as external hard drive, flash drive (USB)
- Processing time
- 1 week
- Where
- Provincial Information Office
Request for Publication of ArticlesTakes 1 hourVenues, libraries & public informationEveryoneFee: —
Have your article edited and published by the Provincial Information Office.
What to bring
- Letter request and details needed for the Article
- Processing time
- 1 hour
- Where
- Provincial Information Office
Request for Information Dissemination via 2-Way RadioTakes 1 hourVenues, libraries & public informationEveryoneFee: —
Have an announcement checked and broadcast over the province's 2-way radio.
What to bring
- Letter request and details needed for the Article
- Processing time
- 1 hour
- Where
- Provincial Information Office
Assistance to Visitor/TransactorFee: None · Takes 20 SecondsVenues, libraries & public informationEveryoneFee: None
Get a visitor's tag and entry to the Provincial Capitol after signing the logbook.
What to bring
- Present I.D. (sign in the visitor's log book at the entrance gate of the Capitol)
- Fee
- None
- Processing time
- 20 Seconds
- Where
- Provincial Security Force Office
Assistance to Parking or Traffic Arrangement inside @ Outskirt of Capitol (i.e. Vehicular Incident inside A.O.R.)Fee: None · Takes 2 DaysVenues, libraries & public informationEveryoneFee: None
Get help with parking, traffic or a vehicle incident at the Capitol, including mediation and settlement.
What to bring
- I.D. card
- Disclose facts
- Fee
- None
- Processing time
- 2 Days
- Where
- Provincial Security Force Office
Assistance to Owner of Lost and Found Article(s)Fee: None · Takes 3 Minutes (found); 1 Day (lost)Venues, libraries & public informationEveryoneFee: None
Report or claim a lost or found item at the Provincial Capitol.
What to bring
- Valid I.D. card
- Details of lost and/or found article
- Fee
- None
- Processing time
- 3 Minutes (found); 1 Day (lost)
- Where
- Provincial Security Force Office
Security Assistance to the Handling of Amicable Settlement (Rido-Family Feud) and Social Activities/ProgramsFee: None · Takes 5 MinutesVenues, libraries & public informationEveryoneFee: None
Get security guards assigned to a rido settlement or a social activity.
What to bring
- Letter request or referral from P-Governor's Office
- Fee
- None
- Processing time
- 5 Minutes
- Where
- Provincial Security Force Office
Complaint for Theft, Robbery and Other Unlawful Acts Committed inside the AOR (Capitol)Fee: None · Takes 2 DaysVenues, libraries & public informationEveryoneFee: None
File a complaint about theft or other crimes at the Capitol and have it investigated.
What to bring
- Valid I.D.
- Details of event
- Fee
- None
- Processing time
- 2 Days
- Where
- Provincial Security Force Office
Request for the Use of Gov't. Equipments and Facilities/Renting Out of FacilitiesFee: Rental fee (see attached rental fees on official receipt) · Takes 20 minutesVenues, libraries & public informationEveryoneFee: Rental fee (see attached rental fees on official receipt)
Borrow or rent provincial facilities and equipment such as tables and chairs.
What to bring
- Letter request/verbal
- Fully accomplished reservation borrower's slip form
- Official Receipt of payment
- Fee
- Rental fee (see attached rental fees on official receipt)
- Processing time
- 20 minutes
- Where
- Provincial General Services Office (Admin Division)
For government offices & LGUs 1
Project Proposal PreparationFee: None · Takes 5 Days, 1 Hour and 6 MinutesFor government offices & LGUsGovernment officesFee: None
Have the planning office prepare a project proposal for your agency.
What to bring
- Letter request from the agency head stating the project proposal addressed to the PPDC
- Fee
- None
- Processing time
- 5 Days, 1 Hour and 6 Minutes
- Where
- Provincial Planning and Development Office
Get involved
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