What the government offers, and how to get it

Programs & services

143 services and 56 programs from the Citizen’s Charters of 10 offices: who each is for, what to bring, the fee and how long it takes.

Category
  • Every category
  • Health & medical care (23)
  • Cash & social assistance (12)
  • Education, scholarships & research (18)
  • Jobs, training & livelihood (4)
  • Farming & fishing (23)
  • Housing & land (3)
  • Legal help & protection (4)
  • Business & cooperatives (19)
  • Permits, licences & accreditation (31)
  • Documents & records (13)
  • Venues, libraries & public information (9)
  • For suppliers & contractors (12)
  • For government offices & LGUs (28)
Who it’s for
  • Anyone
  • Everyone (34)
  • Students (16)
  • Teachers (6)
  • Children (5)
  • Women (12)
  • Senior citizens (6)
  • Persons with disability (6)
  • Families in need (30)
  • Patients (15)
  • Indigenous peoples (2)
  • Former combatants (3)
  • Farmers (22)
  • Fisherfolk (15)
  • Workers (15)
  • Businesses (45)
  • Cooperatives (19)
  • Ulama (1)
  • Local governments (17)
  • Government offices (18)
  • Researchers (8)
  • Travellers (2)

By category

What you need, whichever office gives it.

Offices with a Citizen’s Charter · 10

Each office’s page has every service: what to bring, the fee, the time and where to go.

Attached offices, authorities and commissions · 3

Offices without one · 25

Every office must publish a Citizen’s Charter: each service, what to bring, the fee and how long it takes. Until these do, here is what the 2026 budget funds each to do.

  • MENRE

    Ministry of Environment, Natural Resources and Energy

    Its Citizen’s Charter page says “This page will be updated soon.” See it

    Funded in 2026 for₱302M in all

    • Natural Resources Policy Enforcement, Conservation and Development Program₱124M
    • Environmental Regulation Compliance, Ambient Monitoring and Pollution Control Program₱51.2M
    • Biodiversity Management, Research and Protected Area Development Program₱42.4M
    • Mineral Resources and Geosciences Development Program₱39.8M
    • Energy Management and Development Program₱31.8M
    • Land Survey, Disposition and Knowledge Management Program₱12.7M
  • BHRC

    Bangsamoro Human Rights Commission

    It has a Citizen’s Charter page, but no charter loads on it. See it

    Funded in 2026 for₱27.0M in all

    • Human Rights Promotion₱12.3M
    • Human Rights Protection₱12.2M
    • Policy Research and Advisory Program₱2.5M
  • BYC

    Bangsamoro Youth Commission

    It held a workshop on drafting its Citizen’s Charter in October 2025; none is published yet. See it

    Funded in 2026 for₱31.0M in all

    • Youth Responsive Policy and Program Development₱15.2M
    • Stakeholders and Partnership Building₱6.6M
    • Public Engagement Program₱4.3M
    • Bangsamoro Youth, Peace and Security Program₱3.4M
    • Monitoring and Evaluation₱1.5M
  • BICTO

    Bangsamoro Information and Communications Technology Office

    Its Citizen’s Charter page says the charter “is currently being prepared.” See it

    Funded in 2026 for₱38.5M in all

    • Harmonization of Bangsamoro Agenda on ICT₱38.5M
  • MPW

    Ministry of Public Works

    No Citizen’s Charter was found on its website.

    Funded in 2026 for₱5.4B in all

    • Road Network and Other Public Infrastructure Facilities Program₱5.4B
  • MILG

    Ministry of the Interior and Local Government

    No Citizen’s Charter was found on its website.

    Funded in 2026 for₱1.9B in all

    • Operation Management Services₱879M
    • Rapid Emergency Action on Disaster Incidence Services₱506M
    • Field Operation Services₱309M
    • Interior Affairs Services₱157M
    • Bangsamoro Local Government Academy₱15.9M
  • MTIT

    Ministry of Trade, Investments and Tourism

    No Citizen’s Charter was found on its website.

    Funded in 2026 for₱513M in all

    • Promotion and Development of Trade and Industry₱215M
    • Promotion and Development of Tourism₱189M
    • Ecozone Development₱47.7M
    • Freeport Ecozone Services₱34.7M
    • Investment Promotion and Facilitation₱25.5M
  • MOTC

    Ministry of Transportation and Communications

    No Citizen’s Charter was found on its website.

    Funded in 2026 for₱383M in all

    • Bangsamoro Airport Authority₱104M
    • Bangsamoro Land Transportation Franchising and Regulatory Board₱67.7M
    • Bangsamoro Ports Management Authority₱64.3M
    • Bangsamoro Land Transportation Office₱54.3M
    • Bangsamoro Telecommunications Commission₱37.2M
    • Bangsamoro Maritime Industry Authority₱34.3M

    and 1 more on its budget page

  • MOLE

    Ministry of Labor and Employment

    No Citizen’s Charter was found on its website.

    Funded in 2026 for₱248M in all

    • Employment Facilitation and Promotion Program₱171M
    • Workers' Social Protection and Welfare Program₱47.0M
    • Employment Preservation and Regulation Program₱20.7M
    • Wages and Productivity Development Program₱8.9M
  • MPOS

    Ministry of Public Order and Safety

    No Citizen’s Charter was found on its website.

    Funded in 2026 for₱108M in all

    • Alternative Dispute Resolution Program₱36.8M
    • Peace Building Initiatives₱34.0M
    • Safe BARMM₱13.2M
    • Coordination with Law Enforcement Agencies in the Region (CLEAR)₱13.0M
    • Sustaining Journey to Peace₱10.7M
  • MIPA

    Ministry of Indigenous Peoples' Affairs

    No website of its own was found.

    Funded in 2026 for₱27.8M in all

    • Promotion of Indigenous Peoples' Rights and Legal Aid₱9.3M
    • Ancestral Domain for Indigenous People Aiming for Sustainable Development (ADIPASaD)₱7.3M
    • IP- Governance and Leadership Support Program (IP-GLSP)₱4.9M
    • Conflict Management and Legal Mechanism Program₱2.7M
    • Promotion of Indigenous Peoples' Customs and Affairs₱2.4M
    • Crafting of Indigenous Political Structure of Indigenous People (IPs)/Indigenous Cultural Communities (ICCs) in BARMM₱1.2M
  • BPDA

    Bangsamoro Planning and Development Authority

    No Citizen’s Charter was found on its website.

    No programs of its own in the 2026 budget.

  • SGADA

    Special Geographic Area Development Authority

    No website of its own was found.

    Funded in 2026 for₱269M in all

    • Integrated Disaster Response and Resilience Program₱115M
    • Social Protection and Livelihood Support Program₱101M
    • Strengthening Sustainable Development and Moral Governance₱52.6M
  • BPA

    Bangsamoro Pilgrimage Authority

    No Citizen’s Charter was found on its website.

    Funded in 2026 for₱219M in all

    • Hajj Financing and Support Program₱200M
    • Capacity Building and Linkage Building Program₱15.0M
    • Information, Education and Communication (IEC) Services₱2.1M
    • Hajj and Umrah Administration and Supervision Services₱1.9M
  • BDI

    Bangsamoro Darul-Ifta'

    No Citizen’s Charter was found on its website.

    Funded in 2026 for₱235M in all

    • Promulgation of Religious Edicts₱235M
  • BCPCH

    Bangsamoro Commission for the Preservation of Cultural Heritage

    No Citizen’s Charter was found on its website.

    Funded in 2026 for₱44.6M in all

    • Cultural Preservation and Conservation₱16.1M
    • Bangsamoro History and Development₱13.3M
    • Culture-Sensitive Governance₱6.1M
    • Cultural Development and Advocacy₱5.9M
    • Museum Management and Development₱3.1M
  • BSC

    Bangsamoro Sports Commission

    No Citizen’s Charter was found on its website.

    Funded in 2026 for₱50.2M in all

    • Bangsamoro Sports Promotion₱38.1M
    • Bangsamoro Sports Development₱11.5M
    • Bangsamoro Sports Regulation₱0.6M
  • BIO

    Bangsamoro Information Office

    No website of its own was found.

    Funded in 2026 for₱42.9M in all

    • Strengthening of BARMM Linkages and Networks through Information Services₱42.9M
  • DAB

    Development Academy of the Bangsamoro

    No Citizen’s Charter was found on its website.

    Funded in 2026 for₱37.8M in all

    • Academy's Operations₱17.3M
    • Training and Assessment Program₱7.5M
    • Research and Policy Development Program₱7.0M
    • Education and Extension Program₱3.4M
    • Knowledge Management and Exchange Program₱2.6M
  • BBOI

    Bangsamoro Board of Investments

    No Citizen’s Charter was found on its website.

    Funded in 2026 for₱18.8M in all

    • Promotional and Investment Services₱18.8M
  • OSC

    Office for Settler Communities

    No Citizen’s Charter was found on its website.

    Funded in 2026 for₱22.8M in all

    • Promotion of the Welfare of Settler Communities in the Bangsamoro Region₱22.8M
  • BSHS

    Bangsamoro Science High School

    No Citizen’s Charter was found on its website.

    Funded in 2026 for₱12.1M in all

    • Bangsamoro Science High School Operationalization₱12.1M
  • BAFTI

    Bangsamoro Agriculture and Fisheries Training Institute

    No website of its own was found.

    Funded in 2026 for₱10.4M in all

    • Training, Extension and Advisory Program₱10.4M
  • Office of the Wali of Bangsamoro

    No Citizen’s Charter was found on its website.

    No programs of its own in the 2026 budget.

Could not be checked · 1

Its website turns away automated visits.

  • MBHTE

    Ministry of Basic, Higher and Technical Education

    Its website turns away automated visits, so we could not check it for a charter.

    Funded in 2026 for₱25.3B in all

    • School-Based Management and Operations₱21.1B
    • Madaris Education Services₱1.8B
    • Bangsamoro Education Program₱800M
    • TVET Provisions₱520M
    • Access to Higher and Modern Education Scholarship Program₱433M
    • Higher Education Services₱419M

    and 5 more on its budget page

Compiled from each office's Citizen's Charter, its website and the laws that created it. Requirements, fees and times are as the office published them; confirm with the office before you go. Each office’s website was checked for a charter on October 21, 2026. Know of a charter we missed, or a service that is out of date? Tell us.

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