What the government offers, and how to get it
Programs & services
143 services and 56 programs from the Citizen’s Charters of 10 offices: who each is for, what to bring, the fee and how long it takes.
By category
What you need, whichever office gives it.
Offices with a Citizen’s Charter · 10
Each office’s page has every service: what to bring, the fee, the time and where to go.

10 services · 6 programs

30 services · 5 programs

Ministry of Social Services and Development
5 services · 12 programs

Ministry of Agriculture, Fisheries and Agrarian Reform
25 services · 10 programs

Ministry of Human Settlements and Development
14 services · 2 programs


Ministry of Finance, and Budget and Management
22 services · 0 programs
Attached offices, authorities and commissions · 3

6 services · 6 programs

Bangsamoro Attorney-General's Office
7 services · 1 program

Cooperatives and Social Enterprise Authority
10 services · 3 programs
Offices without one · 25
Every office must publish a Citizen’s Charter: each service, what to bring, the fee and how long it takes. Until these do, here is what the 2026 budget funds each to do.

MENRE
Ministry of Environment, Natural Resources and Energy
Its Citizen’s Charter page says “This page will be updated soon.” See it
Funded in 2026 for₱302M in all
- Natural Resources Policy Enforcement, Conservation and Development Program₱124M
- Environmental Regulation Compliance, Ambient Monitoring and Pollution Control Program₱51.2M
- Biodiversity Management, Research and Protected Area Development Program₱42.4M
- Mineral Resources and Geosciences Development Program₱39.8M
- Energy Management and Development Program₱31.8M
- Land Survey, Disposition and Knowledge Management Program₱12.7M

BHRC
Bangsamoro Human Rights Commission
It has a Citizen’s Charter page, but no charter loads on it. See it
Funded in 2026 for₱27.0M in all
- Human Rights Promotion₱12.3M
- Human Rights Protection₱12.2M
- Policy Research and Advisory Program₱2.5M

BYC
It held a workshop on drafting its Citizen’s Charter in October 2025; none is published yet. See it
Funded in 2026 for₱31.0M in all
- Youth Responsive Policy and Program Development₱15.2M
- Stakeholders and Partnership Building₱6.6M
- Public Engagement Program₱4.3M
- Bangsamoro Youth, Peace and Security Program₱3.4M
- Monitoring and Evaluation₱1.5M

BICTO
Bangsamoro Information and Communications Technology Office
Its Citizen’s Charter page says the charter “is currently being prepared.” See it
Funded in 2026 for₱38.5M in all
- Harmonization of Bangsamoro Agenda on ICT₱38.5M

Funded in 2026 for₱5.4B in all
- Road Network and Other Public Infrastructure Facilities Program₱5.4B

Funded in 2026 for₱1.9B in all
- Operation Management Services₱879M
- Rapid Emergency Action on Disaster Incidence Services₱506M
- Field Operation Services₱309M
- Interior Affairs Services₱157M
- Bangsamoro Local Government Academy₱15.9M

Funded in 2026 for₱513M in all
- Promotion and Development of Trade and Industry₱215M
- Promotion and Development of Tourism₱189M
- Ecozone Development₱47.7M
- Freeport Ecozone Services₱34.7M
- Investment Promotion and Facilitation₱25.5M

Funded in 2026 for₱383M in all
- Bangsamoro Airport Authority₱104M
- Bangsamoro Land Transportation Franchising and Regulatory Board₱67.7M
- Bangsamoro Ports Management Authority₱64.3M
- Bangsamoro Land Transportation Office₱54.3M
- Bangsamoro Telecommunications Commission₱37.2M
- Bangsamoro Maritime Industry Authority₱34.3M
and 1 more on its budget page

Funded in 2026 for₱248M in all
- Employment Facilitation and Promotion Program₱171M
- Workers' Social Protection and Welfare Program₱47.0M
- Employment Preservation and Regulation Program₱20.7M
- Wages and Productivity Development Program₱8.9M

Funded in 2026 for₱108M in all
- Alternative Dispute Resolution Program₱36.8M
- Peace Building Initiatives₱34.0M
- Safe BARMM₱13.2M
- Coordination with Law Enforcement Agencies in the Region (CLEAR)₱13.0M
- Sustaining Journey to Peace₱10.7M

Funded in 2026 for₱27.8M in all
- Promotion of Indigenous Peoples' Rights and Legal Aid₱9.3M
- Ancestral Domain for Indigenous People Aiming for Sustainable Development (ADIPASaD)₱7.3M
- IP- Governance and Leadership Support Program (IP-GLSP)₱4.9M
- Conflict Management and Legal Mechanism Program₱2.7M
- Promotion of Indigenous Peoples' Customs and Affairs₱2.4M
- Crafting of Indigenous Political Structure of Indigenous People (IPs)/Indigenous Cultural Communities (ICCs) in BARMM₱1.2M

No programs of its own in the 2026 budget.

Funded in 2026 for₱269M in all
- Integrated Disaster Response and Resilience Program₱115M
- Social Protection and Livelihood Support Program₱101M
- Strengthening Sustainable Development and Moral Governance₱52.6M

Funded in 2026 for₱219M in all
- Hajj Financing and Support Program₱200M
- Capacity Building and Linkage Building Program₱15.0M
- Information, Education and Communication (IEC) Services₱2.1M
- Hajj and Umrah Administration and Supervision Services₱1.9M
Funded in 2026 for₱235M in all
- Promulgation of Religious Edicts₱235M

BCPCH
Bangsamoro Commission for the Preservation of Cultural Heritage
No Citizen’s Charter was found on its website.
Funded in 2026 for₱44.6M in all
- Cultural Preservation and Conservation₱16.1M
- Bangsamoro History and Development₱13.3M
- Culture-Sensitive Governance₱6.1M
- Cultural Development and Advocacy₱5.9M
- Museum Management and Development₱3.1M

Funded in 2026 for₱50.2M in all
- Bangsamoro Sports Promotion₱38.1M
- Bangsamoro Sports Development₱11.5M
- Bangsamoro Sports Regulation₱0.6M
Funded in 2026 for₱42.9M in all
- Strengthening of BARMM Linkages and Networks through Information Services₱42.9M

Funded in 2026 for₱37.8M in all
- Academy's Operations₱17.3M
- Training and Assessment Program₱7.5M
- Research and Policy Development Program₱7.0M
- Education and Extension Program₱3.4M
- Knowledge Management and Exchange Program₱2.6M

Funded in 2026 for₱18.8M in all
- Promotional and Investment Services₱18.8M

Funded in 2026 for₱22.8M in all
- Promotion of the Welfare of Settler Communities in the Bangsamoro Region₱22.8M

Funded in 2026 for₱12.1M in all
- Bangsamoro Science High School Operationalization₱12.1M
Funded in 2026 for₱10.4M in all
- Training, Extension and Advisory Program₱10.4M

Office of the Wali of Bangsamoro
No Citizen’s Charter was found on its website.
No programs of its own in the 2026 budget.
Could not be checked · 1
Its website turns away automated visits.

MBHTE
Ministry of Basic, Higher and Technical Education
Its website turns away automated visits, so we could not check it for a charter.
Funded in 2026 for₱25.3B in all
- School-Based Management and Operations₱21.1B
- Madaris Education Services₱1.8B
- Bangsamoro Education Program₱800M
- TVET Provisions₱520M
- Access to Higher and Modern Education Scholarship Program₱433M
- Higher Education Services₱419M
and 5 more on its budget page
Compiled from each office's Citizen's Charter, its website and the laws that created it. Requirements, fees and times are as the office published them; confirm with the office before you go. Each office’s website was checked for a charter on October 21, 2026. Know of a charter we missed, or a service that is out of date? Tell us.
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