What your province, city or town offers

Programs & services

350 services from the Citizen’s Charters of 5 of the region’s 113 local governments: who each is for, what to bring, the fee and how long it takes.

Province
  • Every province
  • Basilan (15)
  • Lanao del Sur (37)
  • Maguindanao del Norte (59)
  • Maguindanao del Sur (53)
  • Cotabato City (186)
Category
  • Every category
  • Health & medical care (41)
  • Cash & social assistance (27)
  • Education, scholarships & research (8)
  • Jobs, training & livelihood (12)
  • Farming & fishing (25)
  • Housing & land (1)
  • Legal help & protection (11)
  • Business & cooperatives (15)
  • Permits, licences & accreditation (41)
  • Documents & records (55)
  • Taxes, fees & payments (36)
  • Venues, libraries & public information (58)
  • For suppliers & contractors (4)
  • For government offices & LGUs (16)
Who it’s for
  • Anyone
  • Everyone (184)
  • Students (11)
  • Youth (6)
  • Out-of-school youth (2)
  • Children (16)
  • Women (12)
  • Senior citizens (17)
  • Persons with disability (8)
  • Families in need (24)
  • Patients (25)
  • Farmers (20)
  • Fisherfolk (6)
  • Workers (10)
  • Job seekers (11)
  • Overseas workers (1)
  • Businesses (71)
  • Cooperatives (12)
  • Investors (2)
  • Local governments (27)
  • Government offices (24)
  • Researchers (6)
  • Travellers (6)

24 programs and services for government offices

Permits, licences & accreditation
Permit to Conduct Motorcade/Parade/Mass or Group Gatherings and Other Miscellaneous PermitsGet a permit before holding a motorcade, parade, rally or other group gathering in the city.Service · Cotabato City None, except fees for motorcades/parades promoting concerts and fund-raising activities 37 minutes
Documents & records
Provision/Release of Socio-Economic Data, Development Plans, Maps and Other DocumentsGet copies of the province's socio-economic data, development plans and maps.Service · Lanao del Sur None 28 Minutes
Request for Development PlanGet a copy of the province's development plans, such as the PDPFP or PCIP.Service · Maguindanao del Sur None 1 Hour and 55 Minutes
Request for Various Maps, Data and Shape FilesGet maps, data and GIS shape files of the province for planning.Service · Maguindanao del Sur None 5 Days and 41 Minutes
Request for Statistical Data/InformationGet copies of the province's statistics and planning data.Service · Maguindanao del Sur None 1 hour and 40 Minutes
Request for Issuance of New Tax DeclarationGet a new tax declaration after buying property or adding a building or machinery.Service · Maguindanao del Sur None 35 Minutes
Annotation of Mortgages/Bail Bond/Liens or Its Cancellation to the Field Appraisal and Assessment Sheet (FAAS) and Tax Declaration (TD)Have a mortgage, bail bond or lien, or its cancellation, recorded on your property's tax declaration.Service · Maguindanao del Sur 56 Minutes
Receiving of CorrespondencesSubmit a request, protest or complaint letter to the City Treasurer and get a response.Service · Cotabato City None 5 hours and 22 minutes
Issuance of Certified Copy/ies of DocumentsGet certified copies of documents kept by the city's general services records office.Service · Cotabato City None 17 Minutes
Certificate of Appearance and Certificate of Completion for On-the-Job Trainings (OJTs)Get a certificate of appearance for your visit, or an OJT completion certificate after training.Service · Cotabato City None 51 minutes
Taxes, fees & payments
Assessment or Re-assessment of Real Property (New Buildings, Machinery and Improvements)Have a new building, machine or improvement assessed, or a property re-assessed or cancelled, for tax.Service · Cotabato City None 3 hours and 3 minutes
Venues, libraries & public information
Request for the use of LGU FacilitiesBorrow or use municipal facilities for your activity.Service · Northern Kabuntalan None 10 Minutes
Technical Assistance Rendered To Program PartnersProgram partners can invite the population office to give trainings, orientations or talks.Service · Northern Kabuntalan None 2 Days
Various Request (General Services)Ask the general services office for technical help or support you need.Service · Cotabato City None 8 Minutes
Building MaintenanceRequest repair and maintenance work on a building.Service · Cotabato City None 1 day and 35 minutes (minor repair); 3 days and 35 minutes (major repair)
Sound System with Tables and ChairsBorrow the city's sound system, tables and chairs, set up for your event.Service · Cotabato City None 39 minutes
Preparation of Plans and Program of WorkGet city engineers to prepare plans and cost estimates for schools, barangay halls, roads and other projects.Service · Cotabato City None 16 days and 12 minutes
For suppliers & contractors
Payment of Obligations to Suppliers, Contractors, Bussiness Enterprises, and Other Government AgenciesSuppliers, contractors and agencies collect the city's check payments owed to them.Service · Cotabato City None 6 minutes
For government offices & LGUs
Requesting the Preparation of Plans and Programs of WorkAsk city engineers to prepare plans, estimates and programs of work for roads, drainage or buildings.Service · Lamitan
Project Proposal PreparationHave the planning office prepare a project proposal for your agency.Service · Lanao del Sur None 5 Days, 1 Hour and 6 Minutes
Provision of Technical Services on the Development Plans and Maps (Plans and Program Division)Planners and mappers from the province help you prepare development plans and maps.Service · Maguindanao del Sur None 4 hours and 7 Minutes
Provision of Technical Services on the Development Plans and Maps (Project Monitoring Information Division)Get help preparing an ecological profile, accomplishment reports and other town promotional materials.Service · Maguindanao del Sur None 1 hour and 44 Minutes
Issuance of BIR Form 0016, Accountable Forms and Citation Tickets to Barangay Treasurers, Government and Law Enforcement AgenciesBarangays and agencies get official receipt booklets, accountable forms and citation tickets.Service · Cotabato City None 6 minutes 10 seconds
Receive and Relay Request for Assistance on Information Dissemination of Materials (All Forms)Government agencies can ask the city to help spread information about their programs.Service · Cotabato City None 1 day

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