What the government offers, and how to get it
Programs & services
143 services and 56 programs from the Citizen’s Charters of 10 offices: who each is for, what to bring, the fee and how long it takes.
Category
Who it’s for
17 programs and services for local governments
| Program or service | Type | Office | Fee | Time | |
|---|---|---|---|---|---|
| Health & medical care | |||||
| Health Services Assistance and Welfare MaintenanceMedicines, hygiene kits, food packs, feeding programs and free medical and dental services for isolated areas named by health units.Service · OCM None 17 minutes | Service | OCM | None | 17 minutes | |
| Request For Insecticide Application (Target Outdoor/Indoor Spraying)Mosquito spraying in homes, schools and public places at high risk of dengue.Service · MOH None 3 Hours, 45 Minutes | Service | MOH | None | 3 Hours, 45 Minutes | |
| Mental Emergency Response ServicesA mental health team sent to help people cope during and after disasters, conflict or outbreaks.Service · MOH None 6 Days, 5 Hours | Service | MOH | None | 6 Days, 5 Hours | |
| Quick Response in Nutrition in Emergencies (NiE)Emergency nutrition help, food supplements and assessment for young children and mothers after disasters.Service · MOH None 7 Days, 17 Hours, 30 Minutes | Service | MOH | None | 7 Days, 17 Hours, 30 Minutes | |
| Request for TB Active Case FindingA mobile X-ray van screens communities for tuberculosis with free chest X-rays.Service · MOH None 8 Days, 2 Hours | Service | MOH | None | 8 Days, 2 Hours | |
| Cash & social assistance | |||||
| Tulong Alay sa Bangsamorong Nangangailangan (Project TABANG)Gives relief goods to communities hit by disasters or conflict, and medicines, hygiene kits, food packs and free medical and dental services to isolated areas.Program · OCM | Program | OCM | — | — | |
| Request for Relief Assistance Program / Ayuda aLAy sa Bangsamoro (ALAB)Food packs, hygiene kits, kitchen wares and emergency kits for poor or disaster- and conflict-hit communities not yet helped by other agencies.Service · OCM None 36 minutes to file; 3 days and 5 minutes for approval | Service | OCM | None | 36 minutes to file; 3 days and 5 minutes for approval | |
| Business & cooperatives | |||||
| Bangsamoro Standards and Halal Testing Laboratories (BSHTL)Paid testing of food and water (chemical, microbiology, halal/porcine DNA) and calibration of road tankers and measures.Program · MOST | ProgramDraft charter | MOST | — | — | |
| Laboratory Testing and Calibration ServicesTesting of food and water samples and calibration at the BSHTL.Service · MOST Varies by test (e.g., PHP 550 per microbiology count, PHP 9,000 for porcine/halal verification) | ServiceDraft charter | MOST | Varies by test (e.g., PHP 550 per microbiology count, PHP 9,000 for porcine/halal verification) | — | |
| For government offices & LGUs | |||||
| Health facility building and upgradingBuilds and equips barangay health stations and rural health units, renovates hospitals, and provides land and sea ambulances.Program · MOH | Program | MOH | — | — | |
| Request for Technical AssistanceExpert help on housing, urban development and land use plans (CLUP and zoning ordinance).Service · MHSD None 2 days, 4 hours and 25 minutes | Service | MHSD | None | 2 days, 4 hours and 25 minutes | |
| Request for Technical Assistance as Resource Person/FacilitatorMHSD staff as speakers or facilitators for technical learning activities.Service · MHSD None 2 days, 5 hours and 45 minutes | Service | MHSD | None | 2 days, 5 hours and 45 minutes | |
| Request for Technical Inputs (Technical Assistance on the Review and Approval Process of CLUP/ZO)Technical review of an LGU draft Comprehensive Land Use Plan and Zoning Ordinance.Service · MHSD None 5 days and 3 hours | Service | MHSD | None | 5 days and 3 hours | |
| Disaster Prevention and Mitigation Research and Extension ProgramDeploys early warning stations and does disaster and climate research with local governments.Program · MOST | ProgramDraft charter | MOST | — | — | |
| Request for the Deployment of Early Warning StationsInstalls early warning stations for local governments and public institutions.Service · MOST None 7 days | ServiceDraft charter | MOST | None | 7 days | |
| Request for the Release of LGU Share in National Taxes, Fees and ChargesLocal governments receive their share of national taxes, fees and charges collected in the Bangsamoro.Service · MFBM None 7 working days | Service | MFBM | None | 7 working days | |
| Bangsamoro GAD Resource Pool (BGRP)Experts who give training, coaching and technical help on gender-responsive planning and policy to ministries, LGUs, CSOs and schools.Program · BWC | Program | BWC | — | — | |
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