What the government offers, and how to get it
Programs & services
143 services and 56 programs from the Citizen’s Charters of 10 offices: who each is for, what to bring, the fee and how long it takes.
Category
Who it’s for
18 programs and services for government offices
| Program or service | Type | Office | Fee | Time | |
|---|---|---|---|---|---|
| Documents & records | |||||
| Request for Collection, Fund Release and Other Related InformationGet reports on Bangsamoro collections and fund releases, unless confidential.Service · MFBM None 5 days | Service | MFBM | None | 5 days | |
| For government offices & LGUs | |||||
| Request for Legal OpinionsLegal opinion from the ministry's lawyers on budget-related issues, contracts and agreements.Service · MFBM None 5 days | Service | MFBM | None | 5 days | |
| Request for Copy of Validated Notice of Transfer Allocation (NTA)Ministries get a bank-validated copy of the notice showing funds transferred to their accounts.Service · MFBM None 5 working days | Service | MFBM | None | 5 working days | |
| Request for Official Receipt/Certification of DepositsMinistries get an official receipt or certificate for collections they remitted to the Bangsamoro Treasury.Service · MFBM None 30 minutes | Service | MFBM | None | 30 minutes | |
| Purchase/Issuance of Accountable FormsMinistries buy official receipt booklets and get travel tax or parking fee tickets.Service · MFBM ₱300 per unit 40 minutes | Service | MFBM | ₱300 per unit | 40 minutes | |
| Requests for Personnel Services FundMinistries get funds released for salaries and benefits of new, promoted or transferred staff.Service · MFBM None 6 working days, 4 hours and 45 minutes (up to 50 employees); 7 working days, 4 hours, and 45 minutes (51-100 employees); 8 working days, 4 hours, and 45 minutes (more than 100 employees) | Service | MFBM | None | 6 working days, 4 hours and 45 minutes (up to 50 employees); 7 working days, 4 hours, and 45 minutes (51-100 employees); 8 working days, 4 hours, and 45 minutes (more than 100 employees) | |
| Request for Pension and Gratuity FundMinistries get funds released for terminal leave and retirement benefits of their personnel.Service · MFBM None 8 working days, 4 hours, 45 minutes (up to 50 employees); 9 working days, 4 hours, 45 minutes (51-100 employees); 10 working days, 4 hours, and 45 minutes (more than 100 employees) | Service | MFBM | None | 8 working days, 4 hours, 45 minutes (up to 50 employees); 9 working days, 4 hours, 45 minutes (51-100 employees); 10 working days, 4 hours, and 45 minutes (more than 100 employees) | |
| Request for Personal Services Itemization and Plantilla of PersonnelMinistries get an approved copy of their staffing list (PSIPOP) to submit to the Civil Service Commission.Service · MFBM None 26 days and 5 minutes | Service | MFBM | None | 26 days and 5 minutes | |
| Request for Maintenance and Other Operating Expenses - For Later ReleaseMinistries get withheld operating funds released once conditions are met.Service · MFBM None 3 days, 7 hours, and 40 minutes | Service | MFBM | None | 3 days, 7 hours, and 40 minutes | |
| Request for the Authority to Purchase Motor VehicleMinistries get authority to buy a government vehicle before procurement.Service · MFBM None 3 days, 5 hours, and 40 minutes | Service | MFBM | None | 3 days, 5 hours, and 40 minutes | |
| Request for Funds for Capital Outlay - Non-Infrastructure (Transportation Equipment and Intangible Assets)Ministries get funds released to buy vehicles, equipment and software.Service · MFBM None 3 days, 7 hours and 40 minutes | Service | MFBM | None | 3 days, 7 hours and 40 minutes | |
| Request for Funds for Capital Outlay - InfrastructureMinistries get withheld funds released for building and infrastructure projects.Service · MFBM None 9 days, 1 hour, and 45 minutes | Service | MFBM | None | 9 days, 1 hour, and 45 minutes | |
| Request for Quick Response FundMinistries get emergency quick response funds released on the Chief Minister's order.Service · MFBM None 4 days, 5 hours, and 40 minutes | Service | MFBM | None | 4 days, 5 hours, and 40 minutes | |
| Request for Contingent FundMinistries get funds released for new or urgent projects approved by the Chief Minister.Service · MFBM None 9 days, 5 hours, and 40 minutes | Service | MFBM | None | 9 days, 5 hours, and 40 minutes | |
| Request for Release of Special Development FundMinistries get funds released for rebuilding and developing conflict-affected communities.Service · MFBM None 9-16 days depending on the number of projects submitted in one request | Service | MFBM | None | 9-16 days depending on the number of projects submitted in one request | |
| Request for Approval of Modification Advice FormMinistries get approval to move budget allotments from one class to another.Service · MFBM None 9 days, 6 hours, and 5 minutes | Service | MFBM | None | 9 days, 6 hours, and 5 minutes | |
| Request of Responses/Answers to Ministry/Office/Agency Queries and ConcernsMinistries get an official answer to their budget and management questions.Service · MFBM None 21 days, 5 hours, and 50 minutes | Service | MFBM | None | 21 days, 5 hours, and 50 minutes | |
| Provision of Technical AssistanceExpert help from the Women Commission on gender and development work for BARMM offices.Service · BWC None 3 Days & 45 Minutes | Service | BWC | None | 3 Days & 45 Minutes | |
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