What the government offers, and how to get it
Programs & services
143 services and 56 programs from the Citizen’s Charters of 10 offices: who each is for, what to bring, the fee and how long it takes.
Category
Who it’s for
31 programs and services in Permits, licences & accreditation
| Program or service | Type | Office | Fee | Time | |
|---|---|---|---|---|---|
| Issuance of Permit to ConstructHealth facilities get a permit before building, expanding or renovating a hospital or clinic.Service · MOH Refer to Health Facility Schedule of Fees; ₱1,000.00 to ₱3,000.00 depending on facility type 11 Days, 2 Hours, 20 Minutes | Service | MOH | Refer to Health Facility Schedule of Fees; ₱1,000.00 to ₱3,000.00 depending on facility type | 11 Days, 2 Hours, 20 Minutes | |
| Issuance of Initial License to Operate/ Certificate of Registration of Regulated Health FacilityNew hospitals, clinics, laboratories and other health facilities get their first licence to operate.Service · MOH Refer to Health Facility Schedule of Fees; varies by facility type (e.g. Birthing Home ₱4,500.00, Infirmary ₱6,000.00, Level 1 Hospital ₱6,500.00), plus cash bonds for DATRC, drug testing labs and MFOWS 16 Days, 3 Hours, 5 Minutes | Service | MOH | Refer to Health Facility Schedule of Fees; varies by facility type (e.g. Birthing Home ₱4,500.00, Infirmary ₱6,000.00, Level 1 Hospital ₱6,500.00), plus cash bonds for DATRC, drug testing labs and MFOWS | 16 Days, 3 Hours, 5 Minutes | |
| Renewal of License to Operate/ Certificate of Registration of Regulated Health FacilityLicensed health facilities renew their licence to operate each validity period.Service · MOH Refer to Health Facility Schedule of Fees; varies by facility type (e.g. Birthing Home ₱3,000.00, Infirmary ₱6,000.00, Level 1 Hospital ₱6,000.00); 10% discount if filed 1 October to 30 November; 100% surcharge if expired up to 3 months 15 Days, 3 Hours, 25 Minutes | Service | MOH | Refer to Health Facility Schedule of Fees; varies by facility type (e.g. Birthing Home ₱3,000.00, Infirmary ₱6,000.00, Level 1 Hospital ₱6,000.00); 10% discount if filed 1 October to 30 November; 100% surcharge if expired up to 3 months | 15 Days, 3 Hours, 25 Minutes | |
| Remote Collection Permit for Clinical LaboratoriesLicensed clinical laboratories get a 2-week permit to collect specimens off-site within 100 km.Service · MOH ₱500.00 x number of sites 3 Days, 3 Hours, 15 Minutes | Service | MOH | ₱500.00 x number of sites | 3 Days, 3 Hours, 15 Minutes | |
| Renewal of Registration of Licensed Embalmers and Licensed Massage TherapistsLicensed embalmers and massage therapists renew their yearly registration and ID.Service · MOH ₱250.00; penalty ₱83.33 per year 4 Days, 2 Hours, 35 Minutes | Service | MOH | ₱250.00; penalty ₱83.33 per year | 4 Days, 2 Hours, 35 Minutes | |
| Validation of Drug Test KitsLicensed drug testing laboratories get newly bought drug test kits checked and validated.Service · MOH None 4 Hours, 35 Minutes | Service | MOH | None | 4 Hours, 35 Minutes | |
| Request for Electronic Drug Price Monitoring System (EDPMS) Account RegistrationDrugstores and drug establishments get an account to report medicine prices online.Service · MOH None 5 Days | Service | MOH | None | 5 Days | |
| Request for Electronic Drug Price Monitoring System (EDPMS) Account RevalidationDrugstores renew their medicine price reporting account each year.Service · MOH None 35 Minutes | Service | MOH | None | 35 Minutes | |
| Request for Certificate of Compliance (COC) in Electronic Drug Price Monitoring System (EDPMS)Drugstores get a certificate showing they comply with medicine price reporting rules.Service · MOH None 3 Days | Service | MOH | None | 3 Days | |
| Unified Pricing Certification in Electronic Drug Price Monitoring System (EDPMS)Drugstore chains with the same prices in all branches report once for every branch.Service · MOH None 19 Days | Service | MOH | None | 19 Days | |
| Request for Change of Name/Address of the Establishment in Electronic Drug Price Monitoring System (EDPMS)Drugstores update their business name or address in the medicine price reporting system.Service · MOH None 2 Days | Service | MOH | None | 2 Days | |
| Issuance and Re-Issuance of Certificate of Quality for Animal Bite Treatment Center (ABTC)/ Animal Bite Clinic (ABC)Health facilities get certified as animal bite treatment centres or clinics.Service · MOH None 18 Days, 10 Minutes | Service | MOH | None | 18 Days, 10 Minutes | |
| Request for Shipping Permit of Pet Dogs and CatsPermit to ship a pet dog or cat.Service · MAFAR None | Service | MAFAR | None | — | |
| Request for Shipping Permit of Fighting CocksPermit to ship fighting cocks.Service · MAFAR None | Service | MAFAR | None | — | |
| Request for Commercial Fishing Vessel / Gear License (CFVGL) and Gear RegistrationLicense for a commercial fishing vessel and its gear.Service · MAFAR Depends on vessel gross tonnage (GT), from PHP 200 + PHP 2/GT for small vessels 3 working days, 4 hours and 30 minutes, plus 1-4 days travel for field inspection depending on the province | Service | MAFAR | Depends on vessel gross tonnage (GT), from PHP 200 + PHP 2/GT for small vessels | 3 working days, 4 hours and 30 minutes, plus 1-4 days travel for field inspection depending on the province | |
| Request for Fish-workers LicenseLicense for fish workers.Service · MAFAR PHP 20 1 working day, 3 hours and 35 minutes | Service | MAFAR | PHP 20 | 1 working day, 3 hours and 35 minutes | |
| Request for Certificate of Clearance to Commercial Fishing VesselsClearance certificate for commercial fishing vessels.Service · MAFAR PHP 200 (small scale), PHP 400 (medium scale), PHP 600 (large scale) | Service | MAFAR | PHP 200 (small scale), PHP 400 (medium scale), PHP 600 (large scale) | — | |
| Request for Fishpond Lease Agreement (FLA)Lease of public land for a fishpond.Service · MAFAR Application fee PHP 2,000; cash bond PHP 100 per hectare; rental fee PHP 100 per hectare 5 working days, 6 hours and 50 minutes, plus travel time for field inspection | Service | MAFAR | Application fee PHP 2,000; cash bond PHP 100 per hectare; rental fee PHP 100 per hectare | 5 working days, 6 hours and 50 minutes, plus travel time for field inspection | |
| Request for Local Transport Permit (LTP) for In-Country Trans-boundary Movement of Live Aquatic Species, Processed, Frozen, Chilled and Dried Aquatic ProductsPermit to move fish and aquatic products within the country.Service · MAFAR See the relevant Fisheries Administrative Order | Service | MAFAR | See the relevant Fisheries Administrative Order | — | |
| Request of Issuance of HACCP/SSOP/GMP/GHP CertificatesFood safety certificates for fish processing establishments after inspection.Service · MAFAR None 5 days, 1 hour and 20 minutes | Service | MAFAR | None | 5 days, 1 hour and 20 minutes | |
| Request of Health Certificate for In-Country Trans-boundary Movement of Live Shrimps, Live Aquatic Species and Seaweeds for Aquaculture PurposesHealth certificate after lab analysis of stock to be transported.Service · MAFAR None 3 hours and 20 minutes | Service | MAFAR | None | 3 hours and 20 minutes | |
| Request for Aquaculture Farm RegistrationRegistration of a fish farm after inspection.Service · MAFAR None 6 days and 12 hours, plus 9 working days for lab exam and approval at BFAR Central Office and 2-4 days travel | Service | MAFAR | None | 6 days and 12 hours, plus 9 working days for lab exam and approval at BFAR Central Office and 2-4 days travel | |
| Application for Zoning CertificationCertifies that a project fits the land zoning, for towns without an approved land use plan or zoning ordinance.Service · MHSD PHP 216 (per schedule of fees); PHP 720 per hectare for land conversion 5 days, 2 hours and 25 minutes | Service | MHSD | PHP 216 (per schedule of fees); PHP 720 per hectare for land conversion | 5 days, 2 hours and 25 minutes | |
| Application for Locational ClearanceClearance needed before a building permit, confirming the project fits the land use plan and zoning.Service · MHSD See schedule of fees 2 days, 2 hours and 35 minutes (excluding delays for nonconforming projects or added inspections) | Service | MHSD | See schedule of fees | 2 days, 2 hours and 35 minutes (excluding delays for nonconforming projects or added inspections) | |
| Application for Preliminary Subdivision Development Plan (PSDP), Development Permit (DP), and Alteration Plan (AP)Permits for planning, developing or altering a subdivision project.Service · MHSD 18 days, 3 hours and 20 minutes (excluding time for corrections or incomplete documents) | Service | MHSD | — | 18 days, 3 hours and 20 minutes (excluding time for corrections or incomplete documents) | |
| Application for Certificate of Registration (CR) and License to Sell (LS)Registration and license needed before selling subdivision lots or condominium units to the public.Service · MHSD CR: PHP 420 (socialized) or PHP 720 (economic); LS: PHP 24 (socialized) or PHP 72 (economic) per saleable lot, plus PHP 3 per sq m of housing area; inspection fee PHP 1,500 6 days, 16 hours and 10 minutes (excluding delays from incomplete documents) | Service | MHSD | CR: PHP 420 (socialized) or PHP 720 (economic); LS: PHP 24 (socialized) or PHP 72 (economic) per saleable lot, plus PHP 3 per sq m of housing area; inspection fee PHP 1,500 | 6 days, 16 hours and 10 minutes (excluding delays from incomplete documents) | |
| Application for Certificate of Completion (COC) of Subdivision ProjectsCertifies a registered project was finished as approved, before turnover of roads, parks and open spaces.Service · MHSD 6 days, 17 hours and 55 minutes | Service | MHSD | — | 6 days, 17 hours and 55 minutes | |
| Application for Registration of Real Estate Brokers, Salespersons, Business Firms, and DealersRegistration needed to sell subdivision lots or condominium units.Service · MHSD PHP 720 (broker, dealer, business firm); PHP 288 (salesperson) 6 days, 12 hours and 45 minutes (excluding applicant delays) | Service | MHSD | PHP 720 (broker, dealer, business firm); PHP 288 (salesperson) | 6 days, 12 hours and 45 minutes (excluding applicant delays) | |
| Application for Registration of Homeowners AssociationsGives a homeowners or neighborhood association legal personality.Service · MHSD PHP 1,880 11 days, 4 hours and 15 minutes (excluding applicant delays) | Service | MHSD | PHP 1,880 | 11 days, 4 hours and 15 minutes (excluding applicant delays) | |
| Women Associations and Women-Serving Agencies Partnership Accreditation (GWAPA)Accreditation of women's associations and women-serving agencies as partners of the Women Commission.Service · BWC None 19 Days, 1 Hour & 10 Minutes | Service | BWC | None | 19 Days, 1 Hour & 10 Minutes | |
| Certification of Women Sectoral Organizations (WSOs)A certificate for women's sectoral organizations fielding candidates in BARMM sectoral representative elections.Service · BWC None 33 Days | Service | BWC | None | 33 Days |
Get involved
Public records get betterwhen people check them.
Spotted an error, or have a document worth adding? Every correction and every source makes the record stronger — and the official source is always right where we are wrong.